Acceptable use policy

TurboMTA must not be used to send unsolicited bulk email, to purchased or scraped lists, or for phishing, fraud or malware.

Your responsibilities

  • Send only to recipients who have a lawful basis or have consented.
  • Use accurate From, subject and header information.
  • Include a working unsubscribe mechanism and honour requests promptly.
  • Include a valid physical postal address where the law requires it (for example CAN-SPAM).
  • Comply with CAN-SPAM, GDPR/ePrivacy, CASL and the law that applies to you and your recipients.

Prohibited

  • Unsolicited bulk email and sending to purchased, rented or scraped lists.
  • Phishing, fraud, impersonation, malware or deceptive content.
  • Evading provider or mailbox-provider abuse controls.

Enforcement

We may withhold support, including free setup, and may end support access for abuse. The software runs on your own server; you are responsible for how you use it.

Reporting abuse

If you receive unwanted mail that you believe was sent with TurboMTA, email [email protected] with the full message headers. We review reports and may suspend or revoke the licence of any customer found in breach.